“Who should I call? Will I be able to get through to my doctor in time of need?” We know how much these questions weigh on your mind, especially if you are new to a place or do not have access to a known doctor where you stay. Now we have taken out all the guesswork for you.
All subscribers at NationWide have access to their doctor 24/7 through our on-call hotline. In the unfortunate case of an emergency, or if you have any medical problem, you just need to give us a call. We will connect you to your Personal Physician. If your Personal Physician is unavailable for some reason (off-duty or busy on another call), he/she will call you back once free. However, if your query/problem is urgent and cannot wait, the on-call doctor will provide the necessary assistance in place of your own doctor. The on-call doctor is able to do this because he/she has access to your entire online electronic medical record & history and can use the same in an emergency to quickly assess your problem and take the right decision for you. Depending on the situation, the on-call doctor or your Personal Physician will either give medical advice over phone and fix up a follow-up appointment the next day, or decide that you need to see a doctor immediately or rush to a hospital. In the latter case, we will inform the nearest local hospital/ambulance service to rush to your home, while our doctor continues to guide your family members with the right medical advice to be followed till the ambulance arrives.
To learn how our 24/7 Doctor-on-Call service helped a subscribed member avoid a serious disability, please click here.
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